Untitled Document

GPRS

Find out more about what GPRS is...

Java Games

Enjoy playing your Java games...

Polyphonic Ringtones, Colour Pictures and Animations

Find out more about color pics & animation and polyphonic ringtones,...

Questions and Answers

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General

What is 32833?

32833 is a one-stop shop of mobile services that allows mobile users to access many mobile contents and applications by using mobile phone.

What are 32833 services?

32833 services will have an array of different types of mobile services. Currently, it has
myCar ™ and Loving Mood.

How do I get started on using these 32833 services?

To start using these exciting and fun applications, just go to myCar wap: www.32833.com/mycar or Loving Mood wap: www.32833.com/infowap

What benefits do I get by registering with 32833?

All 012, 016 and 017 pre-paid and post-paid subscribers can register with 32833. By registering with 32833 online, you can get special offers and discounts.

How do I register with 32833?

All you need to do is just click on "Register" on www.32833.com and enter your details. You will receive a temporary password. Login with that password and change the password to your desired password. That's it! You are now a registered user of 32833.

How much do I get charged for registering with 32833?

There are absolutely no charges to registering with 32833!

Can 32833 be accessed while under Roaming Services?

No, this is currently not available.

Is there a help command for the 32833 services?

Yes, just type in HELP and send to 32833.

How do I get billed?

Your mobile operator will bill according to your usage. For post-paid subscriber, it will be printed on your monthly bill; for pre-paid subscriber, it will be deducted directly from your credit amount.

Are the commands used in 32833 case sensitive?

No, it is not case sensitive, i.e. MC = mC = Mc = mc.

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myCar™

What is myCar ™?

myCar™ is a powerful yet personal mobile alert service that allows any mobile user to send a motor-vehicle related alert message to a car driver/owner.

Who can use myCar™?

All 32833 users who have activated myCar™ can receive myCar™ message; any user can send myCar™ message to myCar™ user.

What can I use myCar™ for?

You can use myCar™:

a. To tell doubled-parked cars to move away.
b. To tell a driver he/she has a flat tyre.
c. To tell a driver he/she has an alarm on.
d. To tell a driver he/she has lights left on.
e. To tell a driver his/her car is being towed away.
f. To find your car or alert the community that you have lost your car.
g. To check on emergency numbers, useful numbers and useful information.

How do I get to myCar™?

Go to myCar™ wap url : www.32833.com/mycar on your mobile phone

How do I get started with myCar™?

First, go to the the myCar™wap url. Then, "Subcribe" to myCar™ services and fill in some details about yourself and add a car. That's it! You're all ready to start using myCar™.

What are the charges for using myCar™ ?

If there are no current promotions on free myCar™ usage, the normal subscription charges are RM5.00 monthly only.

How do I more cars?

You can add more cars once you are registered with myCar™under Main Menu > Settings > Add Car.

How many car # does myCar™ allow for each mobile phone #?

You can add up to 5 cars.

What if I share my car with other people?

Other people can activate the same car #, when someone sends an alert to your car#, you and the other people will receive alert message.

What if the car# that I want to alert is not a myCar™ user?

Only myCar™ user can receive myCar™ alert message.

How do I remove a car that I have added previously?

You can do so by going to Main Menu > Settings > Delist Car

How do I use the alerts to alert people?

Click on any alert that you would like to alert other drivers of and enter the car number.

Whats are alerts on/off?

Alerts on/off is a setting for you to on or off your car alerts. Once alerts are turned on for a particular car, you will be able to receive alerts should anyone send you an alert. Otherwise, should you turn off all your alerts, you will not receive any alerts regarding your car.

Where do I add or edit my driver details?

Go to Main Menu > Settings > Edit Driver Details

How do I edit my car details?

Go to Main Menu > Settings > myCar Profile and choose the car# you would like update

How do I change my display language?

Go to Main Menu > Settings > myCar Profile > Language. Select the language you prefer. Please take note that Chinese Display will only be displayed properly if your phone supports Chinese software.

Where do I get emergency numbers, useful information or useful numbers?

Go to Main Menu > Help. You will find emergency numbers, useful information and useful numbers of banks, taxis etc.

How do I use car missing?

Go to Main Menu > Help > Car Missing. Key in your car number. Should your car be missing and we have received sightings of your car, information about your car will be displayed. If you need help to alert the myCar™ community, you can click on the "Click Here" button in Car Missing section.

Are there any GPRS charges for using this service?

Yes. There will be GPRS charges for using this service. GPRS charges will be charged by your telco. (Maxis, DiGi or Celcom)

How do I unsubscribe from myCar™?

Go to Main Menu > Settings > myCar Profile > Unsubscribe

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Loving Mood

What is Loving Mood?

Loving mood is a love message service that supports dedications as well as anonymity* of the sender. You can virtually flirt with anyone, anytime at any place using your mobile phones. It allows you to search. browse and dedicate love notes or messages to your loved ones across mobile operators. It is simple and easy to use.

Who can use Loving Mood?

It is available to all mobile operator users.

How do I start using Loving Mood?

Go to Loving Mood wap url : www.32833.com/infowap on your mobile phone.

What are love notes and love sms?

Love notes and sms are love messages. Love sms are shorter in general while love notes are longer.

How do I dedicate a love message to someone?

Browse through the available messages. Click on "Preview" and and key in the person's mobile number to whom you want ot dedicate to.

How do I send a love message as a secret admirer (anonymous)?

You will have to subscribe to Package Hot Kisses in order to send as a secret admirer.

What is Kisses and Hot Kisses?

Kisses is a package which contains love notes and messages. It allows you to send to yourself or dedicate it to someone.

What is the difference betwwen Hot Kisses and Kisses?

Hot Kisses is a package which juicier love notes and messages. It allows you to send to yourself/ dedicate it to someone and send messages as a secret admirer.

What is the price of using Loving Mood?

The price of Loving Mood is RM5 for Hot Kisses Package and RM2 for Kisses Package. Should there be a special promotion, there will be no charges for free trial.

Are there any GPRS charges for using this service?

Yes. There will be GPRS charges for using this service. GPRS charges will be charged by your telco. (Maxis, DiGi or Celcom)

How do I unsubscribe to Loving Mood?

Go into Loving Mood > Settings > Unsubscribe

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GPRS

What is GPRS?

It is a packet-based technology in which data is transmitted in packets. Its speed connection is currently between 20kbps to 30kbps and WAP over GPRS is available within GSM networks nationwide.

Why do I need GPRS settings in my mobile phone to download polyphonic ringtones, color pictures, color animations, java games and karaoke?

You are require the GPRS settings so that you can use your mobile phone to connect to the World Wide Web to enjoy services such as content downloads, play games or even browsing the Internet

Which mobile network operators support 32833 GPRS Setting Downloads?

This service is available for 012, 016, 017 and 014 postpaid and prepaid users.

How do I configure the GPRS settings on my mobile phone?

You may setup GPRS on your mobile phone by manually key in the configuration into your mobile phone .See Way to Set Up GPRS

My mobile phone already has preset GPRS settings. Do I need to do anything?

Some mobile phone manufacturers automatically configure the GPRS settings into the mobile phones in the factory. You will not need to do anything if there are already GPRS settings for your mobile network in your mobile phone. Just select the appropriate GPRS settings for your mobile network. Otherwise you will need to configure the GPRS settings

I received a message “Service Settings Received” a few minutes after I sent a request for the GPRS setting. What does the message mean?

This message indicates that you have successfully received the GPRS settings requested. You will need to save the setting into your mobile phone

I selected "View" instead of "Save" option and there were a few information on my mobile screen that I do not understand. What should I do?

These information are actually the GPRS settings that will be saved into your mobile phone. You may proceed to save the setting into your mobile phone

What do I do after I have saved the GPRS setting into my mobile phone? Am I able to use GPRS services immediately after configuring the GPRS settings into my mobile phone?

After configuring the GPRS settings, you will still need to activate your GPRS service by calling your network operator. Call customer services at 123 from your Maxis Mobile or 03-7492 2123 or 1-300-82-1512 from any other phone and DiGi users may call DiGi Customer Service at 016-221 1800

What will happen if I use a mobile phone that is not supported by this service to download the GPRS setting? Will I be charged if my mobile phone could not support the GPRS setting sent to my mobile phone?

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Some mobile phone models might be able to accept the GPRS settings sent, but if your mobile phone could not support the setting sent, the setting will not be able save it into your mobile phone. You will be charged even though your mobile phone could not support the setting sent. You are advised to check the mobile phones that this service supports before you proceed with the download of the setting. There will be no refund of charges made when you download this service using an unsupported mobile phone

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Java Games

How do I download a Java Game?

1. Activate your GPRS/EDGE/3G first if you have not done so
2. There are 3 ways of downloading a game
a) Through the website: www.32833.com . You will have to register first
b) Through the wapsite: www.32833.com/wap
c) Register with 32833 and buy online with Pospay
c) Send an SMS with the command GET <Product Id> and send to 32833
See Way to set up GPRS & Way to using wap download

Which mobile phones can download Java Games?

Please check the java game details accordingly. Every game supports different mobile phones.

Can I dedicate a java game to a friend who is using different mobile operator from me?

You can dedicate to any 012,016, 017 and 014 mobile user and you must be either 012, 016, 017 or 014 user.

How much does it costs?

Each game cost RM5. Premium games will cost RM8. All prices will be stated clearly.

I typed in the request correctly, but I did not manage to get any message indicating that I have requested for a game. What should I do?

It could be due to congestion of GPRS network. If you have waited for some time and still nothing happened, call our customer support number at 03-64119920.

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Others

What are animations, pictures and tones?

Animations are moving pictures that are supported by most phones and are usually in .gif format. Pictures are still pictures that can be supported by most GPRS phones. Tones are polyphonic ringtones that consist of 4 tones and 16 tones. Both are in .midi format.

What is the price for animations, pictures and tones?

Each Animation cost RM3.00, Pictures RM2.50 and Tones at RM3.00 each.

How do I download them?

Can I dedicate a animation/colour picture/tones to a friend who is using different mobile operator from me?

You can dedicate to any 012,016, 017 and 014 mobile user and you must be either 012, 016, 017 or 014 user.

I typed in the request correctly, but I did not manage to get any message indicating that I have requested for a game. What should I do?

It could be due to congestion of GPRS network. If you have waited for some time and still nothing happened, call our customer support number at 03-64119920.

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